airbnb helps LA fire victims with housing
Helen Hatzis
Helen Hatzis
January 22, 2025 ·  3 min read

How Airbnb Became a Lifeline for LA Residents During Wildfires

The 2025 Los Angeles wildfires will go down in history as one of the most devastating natural disasters to impact Southern California. Raging across vast stretches of the region, these fires left tens of thousands of residents displaced, seeking refuge in shelters, community centres, and temporary housing. Amid the chaos, Airbnb stepped forward leveraging its platform to provide displaced individuals with safe, comfortable places to stay.

This is the story of how Airbnb’s Open Homes initiative and its community of hosts is making a monumental difference during a time of crisis.

The Scale of the 2025 Wildfires

The wildfires—fueled by record-breaking heat, strong winds, and prolonged drought conditions—spread rapidly, consuming neighborhoods, businesses, and natural habitats. Entire communities in Los Angeles County were forced to evacuate as flames threatened homes. For many, the challenge wasn’t just escaping the fires but finding a place to stay once they were out of harm’s way.

Emergency shelters filled quickly, and hotel rooms were booking up quickly. As thousands of people searched for refuge, the traditional resources available were stretched to their limits. It was during this critical moment that Airbnb became a beacon of hope for displaced residents.

The Open Homes Initiative: A Lifeline in Crisis

Airbnb’s Open Homes program, originally designed to provide free housing during emergencies, became an invaluable tool during the wildfires. The initiative allows Airbnb hosts to offer their properties at no cost to individuals affected by natural disasters, as well as first responders.

Within hours of the evacuation orders, Airbnb activated its Open Homes platform in Los Angeles. The company worked tirelessly to inform both hosts and evacuees about the program, ensuring that those in need could quickly access available listings.

“We’re committed to helping our community in times of need,” an Airbnb spokesperson said. “By connecting evacuees with generous hosts, we hope to provide some comfort and stability amid the uncertainty.”

Stories of Generosity and Community

The true impact of Airbnb’s efforts came to life through the stories of hosts and evacuees. Many Los Angeles residents opened their homes to strangers, embodying a spirit of generosity and resilience that defined the city during this challenging time. For families who lost everything in the fire, staying in an Airbnb home provides more than just shelter, it gives us a sense of normalcy while they begin the process of rebuilding their lives.

Lessons for the Future

The success of Airbnb’s response to the 2025 wildfires highlights the potential for tech-driven solutions to address urgent humanitarian needs. By leveraging its platform and community, Airbnb demonstrated how private companies can play a pivotal role in disaster response. However, the initiative also underscored the importance of preparedness. As climate change continues to increase the frequency and severity of natural disasters, there is a growing need for scalable, innovative solutions that can be deployed quickly and effectively.

How You Can Help

Airbnb’s efforts during the wildfires wouldn’t have been possible without the kindness of its hosts. If you’re an Airbnb host or considering becoming one, joining the Open Homes program is a meaningful way to support your community during times of crisis. By offering your property, you can provide comfort and stability to those who need it most.

Additionally, consider supporting local disaster relief organizations or volunteering your time to assist evacuees. Every contribution—no matter how small—makes a difference. Look into 211LA. This 40 year-old organization directly supports LA residents and is the hub for community members and community organizations looking for all types of health, human, and social services in Los Angeles County.

Communities United

The 2025 Los Angeles wildfires were a devastating chapter in the city’s history, but they also revealed the strength and resilience of its people. Through initiatives like Airbnb’s Open Homes program, individuals and communities came together to support one another, proving that even in the darkest times, humanity shines brightly.

As Los Angeles continues to rebuild, the stories of compassion and generosity from this period serve as a reminder of the power of unity. And for the thousands of displaced residents who found shelter through Airbnb, the program was more than just a temporary solution—it was a lifeline.